Refund Policy

We DO NOT issue refunds unless there are extenuating circumstances for which we believe a refund is warranted. These can be things like severe dissatisfaction with a model's performance in private or paid chat or the site not working properly for some reason. In cases like these, we will issue refunds in the form of site credit or cash as the case may be.Things like other complaints the model has received or other customer feedback will be taken into account. If any dissatisfaction arises as a result of a User's experience with an independent model using the Site's software to host video chat rooms, a refund will be issued in the form of site credit that can be used with other artists. The amount of compensation depends on the specific situation and is determined by the site administration. You must place your complaint at www.latinwebcam.com Customer Service. Amounts spent on related services, such as recorded programs, are not refundable. Send the message to support using the contact form. The www.latinwebcam.com support team investigates all reports as soon as possible.

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